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  • Matthew Spencer - Tech Journalist

ConnectWise hires former Office Depot (ODP) Exec as CIO: Change of service leadership at top MSP

MSP led ConnectWise changes and hired former Office Depot Exec as the new CIO. The MSP continuously leads the market, and innovative products bring change to the customers. ConnectWise is a managed service provider giant acquired by private equity investor Thoma Bravo LLC. For $1.5 billion among its many acquisitions.



Jason Magee, CEO of ConnectWise, said he is focused on the continuous growth of company products to increase partner experience betterment and "we need outstanding proven leaders at the help to do that successfully." Both Todd and Ciaran joined the MSP's executive team and will contribute towards making the firm valued at a higher margin than it already is.


Todd Hale will be serving as the Chief Information Officer (CIO) and oversee data services, business application systems, Internal IT, Enterprise IT, project management office, business transformation, and successful integration for the company. Todd was the executive VP and CIO at ODP Corporation, another leader in the digital workplace technology for SMBs and enterprises. After serving 17 years at the ODP, his focus shifted to ConnectWise, and he rose on the top management board.


On the other hand, Ciaran Chu is a business leader and will be serving new position as the General manager of the Control Business Unit in London. Todd was the former Office Depot exec and the general manager of Next Generation Digital Solutions in Tampa. The decisions were made under CEO Jason Magee, who joined ConnectWise in 2011. After 8 years of service, he became the CEO of ConnectWise, succeeding co-founder Arnie Bellini. Jason was also working on emerging tech before becoming head of the world's largest MSP. Jason's director-level position at CA Technologies gave him experience managing teams, channel partners, marketing budgets, and strategic alliances. Jason Magee was on the 2021's CRN's Top 100 Executives List. His experience also took him under the CompTIA board of directors. There is some fascinating information on these talented and high-achieving professionals.


As an IT-based platform, ConnectWise thanks its dedicated engineers and IT professionals. Depending on which it became the world's leading company. And it is decisions like these, changing positions at a higher level when it matters, seems like a prominent trait that lets them do so.


Back in 2021, ConnectWise hired Regina Marrow as the CIO of the company. Leading provider of business automation software for technology solution providers (TSPs) is no easy job. And it is these people whose decisions route the dimension of the company. For the MSP space, it is big news as the leading provider pours out good motives and brings in the best value in front of them. Regina's vast experience in the IT transformation roles and her contribution to its executive leadership team was remarkable. Jason Magee said, "she is very accomplished in bolstering our companies upward to the next level of success." Just a year later, the position is revisited.


Currently, the board of directors includes Amy Lucia as the CMO, Brad Surminsky as CFO, Clint Maddox as the CRO, and Geoffrey Willison as the COO of the firm. These are a few of many exemplary profiles we found by visiting ConnectWise.


At Tech News Hub, our service to you is providing valuable insights on the latest tech and matching the best technology partner to your business. Our core value remains the same, but it grew quite a bit with your response to our tech stories. The ConnectWise CIO role may bring out necessary changes, which were prolonged for some time as we are in a different technological era due to the pandemic. MSPs serving business organisations are more crucial today than it was 2 years ago. We believe ConnectWise will keep its exemplary role at a leading position as they have been in the last couple of years.

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