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  • Marijan Hassan - Tech Journalist

Cruise to halt all driverless operations as it looks to rebuild public trust

Self-driving taxi company Cruise has paused all driverless operations across its fleet of vehicles after a series of safety incidents and investigations.

The California Department of Motor Vehicles (DMV) recently suspended Cruise's license to operate driverless vehicles over public safety concerns. According to DMV, Cruise misrepresented the capabilities and safety of its taxis.

The suspension came a little more than a week after the National Highway Traffic Safety Administration (NHTSA) launched an investigation into two pedestrian collisions involving Cruise vehicles.

Cruise said it is pausing driverless taxis to "take steps to rebuild public trust." In a post to X, Cruise added that they’ll be examining their “processes, systems, and tools” to improve operations.

However, the firm, which has fleets in San Francisco, Phoenix, and Texas, will continue operating vehicles with safety drivers.

Previously, San Francisco forced Cruise to cut its fleet size in half due to "concerning incidents." The NHTSA is also probing cases of Cruise vehicles suddenly braking and obstructing others on the road.

Cruise says it will cooperate with regulators in their investigations. But it faces deadlines to provide information on pedestrian crashes and sudden braking issues.


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