Google Cloud lands $1.2 billion contract with ServiceNow in major enterprise win

Google Cloud has secured a five-year, $1.2 billion contract with enterprise software giant ServiceNow, marking one of its most significant wins to date in the fiercely competitive cloud infrastructure market.

Though not officially confirmed in value by either company, the deal cements Google Cloud’s status as a top-tier cloud provider for major enterprise platforms and reflects the growing demand for AI-ready infrastructure

A strategic cloud alliance

ServiceNow, best known for its Now Platform, offers digital workflow automation tools across IT service management (ITSM), customer service, security, and HR. The company has increasingly leaned on cloud providers to scale its mission-critical workloads and rapidly expand its AI-powered offerings.

The expanded partnership with Google Cloud will support these efforts, giving ServiceNow access to cutting-edge AI infrastructure, including BigQuery for analytics, and integrations with Google Workspace tools such as Sheets and Chat. ServiceNow’s fast-growing “AI Pro Plus” initiative is expected to benefit directly from the collaboration.

“This signals ServiceNow’s strategic commitment to advanced cloud technology and underscores Google Cloud’s evolution as a preferred platform for enterprise AI,” said a source familiar with the deal.

Google Cloud gathers steam

The ServiceNow contract is the latest in a string of high-profile wins for Google Cloud, which has aggressively pursued enterprise clients to gain ground on Amazon Web Services (AWS) and Microsoft Azure, the long-time market leaders.

Earlier this year, Salesforce inked a $2.5 billion deal with Google Cloud, shifting away from AWS. OpenAI also joined Google Cloud’s client list in 2025.

While Google remains behind its rivals in total cloud market share, these deals signal a strategic shift in enterprise adoption patterns, with large software firms diversifying cloud partnerships to optimize for AI, analytics, and multi-cloud flexibility.

For Google’s parent company, Alphabet, the growth of its cloud business provides a critical counterbalance to its maturing search and advertising revenues. Analysts see enterprise cloud and AI infrastructure as central pillars of Alphabet’s next phase.