Secret Double Octopus Unveils Passwordless Solution for MSPs

Secret Double Octopus (SDO), a leader in enterprise-grade passwordless authentication, has officially launched its new ZeroPassword™ MSP Program, a comprehensive solution designed to empower Managed Service Providers (MSPs) and Managed Security Service Providers (MSSPs) to eliminate passwords for their clients. The program aims to address the persistent security and operational challenges that passwords create for businesses.

For MSPs, passwords are a major pain point. They are the single most exploited vulnerability in cyberattacks and are a constant source of help desk tickets for resets and lockouts. SDO's new program allows MSPs to offer a complete password-free reality that extends beyond traditional multi-factor authentication (MFA), covering a wide range of environments.

Key features and benefits

The ZeroPassword™ MSP Program is built to be simple to deploy and seamlessly integrates into existing identity stacks. The core benefits for MSPs and their clients include:

Eliminating help desk costs: By removing the need for password resets, MSPs can significantly reduce help desk support costs and free up technicians to focus on more strategic initiatives.

• Enhanced security: The solution provides a phishing-resistant MFA by using provably unbreakable cryptography. It eliminates the ability for attackers to steal credentials, which are involved in a majority of data breaches.

• Comprehensive coverage: The program provides a passwordless experience across a wide range of use cases, including SaaS apps, legacy systems, on-premises environments, remote network access, and even shared accounts.

• Improved user experience: End-users no longer need to remember, type, or reset complex passwords. They can authenticate with a simple "tap and go" experience, leading to higher productivity and user satisfaction.

Justin Mirsky, Partner at Direct Business Technologies, an early design partner, stated, "Offering a true ZeroPassword™ user experience to our clients has set us apart from competitors... It's expanded our revenue streams while improving overall customer satisfaction."

The program is a key move by SDO to expand its presence in the channel and provide a scalable, easy-to-manage solution for MSPs looking to differentiate themselves in a crowded market. By offering a product that both reduces its own operational overhead and provides a higher level of security for its clients, SDO is positioning its partners to deliver a tangible competitive advantage.